It’s done. I switched from Saunalahti to DNA and from Nokia to Samsung.
Saunalahti has been overcharging me for years, failing to advise me on an operator plan that would’ve best fit my actual use. I know, it’s my own fault, I should have done the math earlier. Still, it would serve an operator’s customer satisfaction if they helped their customers pick the best plan…
Then again, to be honest, DNA now offered me a plan that Saunalahti couldn’t match. Had I been a satisfied customer, I probably would have switched anyway. Unless of course Saunalahti had had a customer retention plan in place. I mean, after several years of this relationship they could’ve offered me something competitive to DNA.
I really don’t mean to complain here. It’s a very competitive market and the plans are very similar. Just food for thought.
So the deal I signed up for includes 500 domestic phone call minutes and/or SMS messages for € 9.90 per month, and unlimited 3G data traffic at 1Mbps for € 2.90 per month. There is no lock-in: my old phone number will be transferred from Saunalahti, I can cancel or change the DNA plan any time, or switch to another operator.
For comparison I also checked Sonera. Bad. Their approach is less flexible because you can’t separate your calls and messages from your data speed. With 1Mbps data speed I wouldn’t get enough minutes. If I did buy enough minutes I would have to take 2 Mbps of data. The least expensive package to serve my needs cost € 19.90 per month. Furthermore, unless I’m mistaken, I’d have to commit to at least a two-year deal. (Can this be true? I’m not even sure if that’s legal)
Now my heart is bleeding for Nokia.